How we collect your information
There are a number of ways information about you may be collected when you visit our website. For example, if you complete an online form requesting further information about our services, you may give us information such as your name, company, address, e-mail address and phone number.
Information can also be collected with the use of information-gathering technologies, such as cookies and log files. These help us to identify which areas of the website you have visited and how you got there.
You can find out more about cookies at: http://www.allaboutcookies.org
We use a number of different cookies on our website:
1. Session cookies
We use session cookies to ensure that you are recognized when you move from page to page within the website and that any information you have entered is remembered.
More information on session cookies and what they are used can be found at: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
2. Persistent cookies
We use persistent cookies for website analytics and to improve website performance.
More information on persistent cookies and what they are used for can be found at: http://www.allaboutcookies.org/cookies/persistent-cookies-used-for.html
3. Third-party cookies
We use suppliers who also set cookies on our website on our behalf in order to deliver the services they are providing.
For example, Google Analytics collects anonymized data — more information can be found at: http://www.google.co.uk/intl/en/analytics/privacyoverview.html and http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
How to control cookies
Most browsers are set to automatically accept cookies. If you do not wish your progress through the website to be tracked, all recent versions of popular web browsers can be set to not accept cookies. However by choosing not to accept cookies, some aspects of the website performance and user experience may be affected.
Further information on how to manage cookies can be found at: http://www.allaboutcookies.org/manage-cookies/
Information we receive from other sources
We work closely with carefully selected third parties (including, for example, other companies in the Ricardo plc group, business partners, suppliers and sub-contractors) and may receive information about you from them.
How we use your information
We use your information to:
- Carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us
- Administer our website and for internal operations in the Ricardo plc group, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- To improve content of our website so it is presented in the most effective manner for you and for your computer or device
- Assist our efforts to keep our website safe and secure
- For marketing of our goods and services
- To send you information about services from our carefully selected partners and suppliers
If you no longer wish to receive such information please email us to opt out.
We may disclose or share your information if we are under a duty to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions or Purchase Terms and other agreements.
How we protect your information
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.
Ricardo UK Limited is registered as a data controller with the Information Commissioner.
We take all reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, destruction or alteration. We use a number of technologies, including firewall and antivirus software, to protect your information.
You also have a responsibility to take reasonable steps to protect any password used to access areas of our websites.
Access to and correction of your information
We take all reasonable steps to update or correct any personally identifiable information that has been submitted via our websites.
As covered under the Data Protection Act, you have a right to request a copy of your personal information held by Ricardo and to have any inaccuracies amended.
Please address requests to:
The Data Protection Officer
Ricardo UK Ltd
BN43 5FG. UK
Changes to this policy
We may change this policy from time to time and any changes will be posted to this page. Please check back to see any changes or updates.