The Ricardo Seoul office was appointed by KORAIL, the national rail operator of South Korea, to undertake a detailed review of its Safety Management System to help the organisation implement long-term safety improvements and reduce risks across its operations.
Safety management is a fundamental element of an operator’s Safety Case. A formal Safety Management System provides assurance to both the operator and key stakeholders that all appropriate safety procedures are in place, fully understood and robustly implemented across the organisation.
In the course of the project, the Ricardo team carried out a series of document reviews, interviews with management and on-site audits. From this work, we assessed whether the safety management system was correctly implemented and fully understood so that it could fulfil its purpose.
As part of the process, existing procedures - such as emergency planning and incident management - were benchmarked against international best practices. This offered an opportunity to take stock of processes, in light of recent operational and technological change, and introduce sustainable improvements.
Our final report presented 21 recommendations and six roadmaps that KORAIL used to update current processes and enhance the corporation-wide safety management masterplan used by the organisation from 2012 to 2020.
After the report was completed, a new Safety Railway Management Committee, chaired by the KORAIL Vice President, was formed. The committee discusses staff concerns and takes decisions on safety-related policies.